FAQ's
How much is the delivery fee?
Our standard delivery fee across UAE is 18 AED.
How long does delivery take?
- Flash Delivery Products: 3 to 5 working days.
How do I place an order?
- Add your desired products to the cart and proceed to Checkout.
- Enter your contact details and shipping address, then Continue to Shipping.
- Apply a discount code (if any) and Continue to Payment.
- Select a payment method:
- Debit/Credit Card
- Cash on Delivery
5. Complete your order.
How can I check my order status?
You will receive a tracking email once your order has been dispatched.
You may also track your order directly on our website for real-time updates.
For any further assistance, feel free to email us at zeinak.store@gmail.com with your order number, or whatsapp us on +92-333-2246685 (10 AM – 6 PM, Mon–Sat). We aim to respond within 24–48 hours.
What if I haven’t received my order yet?
- For Delayed Orders: Thank you for your patience. For further assistance, please contact our customer support team at zeinak.store@gmail.com or whatsapp us on +92-333-2246685 (10 AM - 6 PM, Mon-Sat).
My order was not delivered completely. What should I do?
Your order may be dispatched in multiple shipments, and you will receive email updates with tracking numbers for each part. You will only be charged for delivery on the first shipment. The
remaining items will arrive soon.
What is a Killer Deal, and how can I order it?
- Before it goes live: Killer deals go live at saturday. These deals are limited, so order quickly.
- After it has ended: Killer Deals sell out fast due to limited stock. Stay tuned for upcoming sales with even better offers.
